The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Retreat
The room was impressively spacious, allowing plenty of room to comfortably store our shopping and belongings. The large window offered a fantastic view, enhancing the overall experience.view full review
Delicious Breakfast
Breakfast was a highlight of our stay, with an incredible variety of dishes that were both delicious and satisfying. Every meal we enjoyed at the restaurant was equally superb.view full review
Well-Equipped Gym
The gym provided a great array of equipment, making it easy to keep up with my fitness routine. It had most of the necessary workouts covered, which was quite convenient.view full review
Refreshing Pool
The pool area was delightful, providing a perfect spot to relax and unwind after a long day. The atmosphere was inviting and made our leisure time truly enjoyable.view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Lift
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Spa & wellness centre
Room features
Free Wi-Fi in rooms
Air conditioning
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Jl Raya Ngagel No 123,
Surabaya,
Indonesia,
60262,
East Java
Map view
street view
Jl Raya Ngagel No 123,
Surabaya,
Indonesia,
60262,
East Java
City landmarks
Taman Bungkul Street
Taman Bungkul
680 m
Zoo
Surabaya Zoo
1.7
km
Jl. Pemuda No.39
Monumen Kapal Selam
2.7
km
Park
Kebun Bibit Surabaya
2.2
km
Jl. Panglima Sudirman
Pointed Bamboo Monument
2.4
km
Jl. Diponegoro No.1-B
Sura and Baya statue
1.7
km
Park
Bungkul Park
680 m
Museum
Heroes Monument and 10th November Museum
4.9
km
Jl. Ketabang Kali No.6
Taman Prestasi
3.0
km
Shopping Area
Central Point Mall
680 m
Shopping Area
Surabaya Town Square
2.1
km
Jayabaya Terminal
Suroboyo Monument
1.7
km
Jl. Ahmad Yani no. 333
Carnival Park Suroboyo
6.3
km
Jl. Pantai Ria Kenjeran
Kenjeran Park
1.2
km
Jln. Pahlawan
Tugu Pahlawan
2.2
km
Mosque
Masjid Nasional Al-Akbar
6.1
km
Stasiun Surabaya Kota
1.2
km
Museum
Mpu Tantular Museum
1.7
km
Jl. Darmo
Monumen Perjuangan POLRI
1.5
km
Jl. Dr. Soetomo No.67
Taman Korea
1.5
km
House of Sampoerna
2.1
km
Mall
Marvell City
930 m
Mbahjugho Cab. Gunung Kawi
680 m
Mall
Pasar dinoyo
680 m
Transmart Ngagel
680 m
Parking area
Parking Area Central Point Mall
680 m
Temple of Heaven Kenjeran
2.1
km
Jl. Raya Gubeng
Monkasel
3.2
km
Gereja Yesus Kristus
930 m
GBI Berkat Bagi Bangsa
930 m
Nearby
Taman Bungkul Street
Taman Bungkul
490 m
Park
Bungkul Park
490 m
Shopping Area
Central Point Mall
490 m
Jl. Raya Darmo No.6
Cagar Budaya Perpustakaan Bank Indonesia
490 m
Spa Centre
Vous Spa
490 m
Restaurants
House of Wok at Marvell City
10 m
Jl. Ngagel no. 123 Marvell City Ground Floor G19
Chevaux Bistro
10 m
Jln. Ngagel 123 Marvell City Mall LG #28
369 Canteen
390 m
Jl. Raya Ngagel no.123 Marvell City Surabaya Lt.1 No. I-20
A&W Central Point Mal
530 m
Jl. Ngagel No. 134 - 137 Central Point Mal
Stilrod Cycling Shop and Cafe
550 m
Jln. Juwono No. 2
Bebek Tepi Sawah
690 m
Jl. Darmokali no. 50
Aan Ping Lao
850 m
Jl. Raya Darmo Baru Barat no. 85A
Pizza Hut Raya Darmo
880 m
Jln. Darmo 79
Pawon Van Java
740 m
Jln. Bintoro 23 City Shop Sinar Bintoro
Titik Koma Coffee
830 m
Jl. Juwono no. 25
Sushi Kiosk
1.7
km
Jl. Raya Ngagel No. 123 Marvell City Ground Floor Unit G17
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
9.0
Location
8.8
Service
9.2
Dining
7.6
Guest reviews
8.4/10
based on 5 reviews
8.0
8.0/10based on 171 reviews
Walter
United Kingdom,
April
2024
8.2/10
The hotel offers spacious and comfortable rooms that feel more like serviced apartments with a small kitchen and dining area. The friendly staff provide excellent service, but the noise levels can be a bit distracting. The location is convenient with access to a mall and various dining options.
Rooms
8.0
The rooms are spacious, comfortable, and well-equipped with a small kitchen and dining area.
Service
9.0
The staff are super friendly and go above and beyond to ensure a comfortable stay.
Location
7.0
The hotel is conveniently located above a mall and near a busy intersection, providing easy access to dining and shopping options.
Dining
8.0
The dining options are varied and appetizing, complemented by nearby restaurants and shops.
Facilities
9.0
The hotel offers a range of facilities to enhance your stay, ensuring a comfortable and enjoyable experience.
David
United Kingdom,
March
2024
8.4/10
I had a fantastic stay at the hotel! The rooms were absolutely comfortable, spacious, and clean, and I enjoyed a splendid view from the 11th floor overlooking 2 malls, which was above my expectations. However, the dining options were a bit lacking despite being able to order eggs cooked to order. The location was convenient with shopping malls nearby, but it was a bit far from the city center.
Rooms
9.0
The rooms were absolutely comfortable, spacious, and clean with a splendid view from the 11th floor.
Service
10.0
The service, from the front desk to the F&B, was great, especially for a special request for my girlfriend's birthday. The whole crew was fantastic!
Location
8.0
The location was good, accommodating to requests, near shopping mall Lotte mart and Marvell City Mall with cinema and food choices. However, it was a bit far from the city center.
Dining
7.0
The dining experience of the hotel was satisfactory though the offerings were a bit paltry. I did enjoy a western style breakfast and Tuscan cheese.
Facilities
8.0
The facilities were modern and well-kept, providing a comfortable stay overall.
J.
United Kingdom,
December
2023
8.4/10
My stay at this hotel was truly wonderful. The rooms were clean, comfortable, and spacious, offering a splendid view from the 11th floor. The staff was incredibly helpful and friendly, always willing to assist with a warm welcome. The location was great, especially with the shopping mall nearby, providing easy access to various amenities. The dining experience, although basic, was saved by the opportunity to order eggs cooked to order. Overall, a fantastic stay with excellent service and comfort.
Rooms
9.0
The rooms were absolutely comfortable, spacious, and clean, with a splendid view from the 11th floor.
Service
9.0
The staff from Security, Front Office, Housekeeping, and Food & Beverage were very helpful and friendly.
Location
9.0
The location was great, with the shopping mall Lotte Mart and CGV Blitz cinema nearby, making it convenient for entertainment.
Dining
7.0
The dining options were basic, but the possibility to order eggs cooked to order saved the experience.
Facilities
8.0
The hotel facilities provided everything I needed for a comfortable stay.
Leo
United Kingdom,
September
2023
9.2/10
My stay at the hotel was absolutely fantastic! The rooms were huge, clean, and incredibly comfortable, offering a splendid view from the 11th floor. Everything I could wish for was provided. The service was top-notch, with staff being extremely helpful, kind, and polite. The location was perfect, right next to a shopping mall with a variety of dining and grocery options. The dining experience was diverse and satisfying. Overall, a great value for the money.
Rooms
10.0
The rooms were absolutely comfortable, spacious, and clean with a splendid view from the 11th floor.
Service
9.0
The staff was super friendly, and the check-in and check-out process was fast.
Location
10.0
The hotel's location next to a shopping mall with various dining and grocery options was perfect.
Dining
8.0
The dining experience was diverse and good.
Facilities
9.0
The facilities provided were excellent.
Ian
United Kingdom,
September
2023
9.0/10
I had a wonderful stay at this hotel! The rooms were comfortable, spacious, and exceeded my expectations. The service was fantastic, with friendly staff who were efficient and even offered me tea or coffee. The location was perfect, right next to a bustling shopping mall with plenty of dining options. The dining experience was diverse and enjoyable, offering a nice variety of Asian and international foods. The facilities were top-notch, making my stay truly relaxing and enjoyable.
Rooms
9.0
The room was not only very nice but also spacious with good lighting, truly above my expectation.
Service
9.0
The service was friendly and efficient, with staff willing to find solutions quickly without unnecessary wait times.
Location
10.0
The hotel's location was perfect, just next to a shopping mall with numerous dining and grocery options, ideal for a short respite.
Dining
8.0
The dining experience was nice, with a good range of Asian and international foods to choose from.
Facilities
9.0
The facilities were excellent and enhanced my overall experience during my stay.
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